Frequently Asked Questions
How much does a custom set cost?
TIER 1: $35 TIER 2: $45 TIER 3: $55
**If you purchase two or more sets, a $10 discount will be applied at checkout**
How will you know my size?
You may request a sizing kit during purchase or submit sizes using the coin method
What is the standard sizing?
Our standard set sizes:
S: 2, 8, 6, 7, 11
M: 1, 7, 5, 6, 10
L: 0, 6, 4, 5, 9
How much will it cost to receive my nails?
SHIPPING IS FREE!!!!!
How much will it take to receive my nails?
Processing time: Capsule Collection: 3 Days, Featured Collections: 5 Days
Shipping time: USPS Ground, 2-5 Business Days
Total time: 5-12 Business Days
What if I am local, within NYC? Do I still have to wait for shipping?
Nope! If you reside within NYC, we can deliver in-person!
In-person delivery will be an additional $6
In-person delivery will require 3 days for processing and 1 day for delivery
Are refunds an option?
Due to the custom nature, orders will be ineligible for refund
How can I contact Customer Service?
Click HERE!!
You can also find us on Instagram: @auriel.beauty