Frequently Asked Questions
How much does a custom set cost?
TIER 1: $35 TIER 2: $45 TIER 3: $55
**If you purchase two or more sets, a $10 discount will be applied at checkout**
How will you know my size?
You may request a sizing kit during purchase or submit sizes using the coin method
How much will it cost to receive my nails?
SHIPPING IS FREE!!!!!
How much will it take to receive my nails?
Processing time: Capsule Collection: 3 Days, Featured Collections: 5 Days
Shipping time: USPS Ground, 2-5 Business Days
Total time: 5-12 Business Days
What if I am local, within NYC? Do I still have to wait for shipping?
Nope! If you reside within NYC, we can deliver in-person!
In-person delivery will be an additional $6
In-person delivery will require 3 days for processing and 1 day for delivery
Are refunds an option?
Due to the custom nature, orders will be ineligible for refund
How can I contact Customer Service?
Email: helloauriel.beauty@gmail.com
Phone (text): (347) 620-3080
Instagram: @auriel.beauty